Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, phone number, and profile information
• Verification Data: Government-issued ID, social media handles, and portfolio samples for creator verification
• Payment Information: Bank account details, payment history, and billing address
• Content Data: Profile pictures, portfolio content, and any content you create through our platform
• Usage Data: Device information, IP address, browser type, and interaction data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Verify creator identities and maintain platform trust
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: Trusted third parties who assist in operating our platform (payment processors, cloud services)
• Legal Requirements: When required by law, court order, or governmental regulation
• Protection of Rights: To protect the rights, property, or safety of malaaky.com, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure data centers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain certain information for longer periods as required by law or for legitimate business purposes, such as resolving disputes or enforcing agreements.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data ("right to be forgotten")
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise other rights, please contact us at support@malaaky.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at support@malaaky.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities, including:

• Remembering your login status and preferences
• Understanding how you use our platform
• Delivering personalized content and recommendations
• Analyzing site traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our services.

9. Third-Party Services

Our platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Egypt. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: